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Fusha Privacy Policy Owner App
العربية
Owner App

Privacy Policy

At Fusha we value your trust and are committed to protecting your personal data with the highest standards of transparency and security. This policy explains in detail what we collect, how we use it, and how you control it.

Last updated: June 2026
Applies to: Owner App — iOS & Android
Jurisdiction: Iraq

Introduction

Fusha ("Fusha", "we", "us") is an Iraqi platform for booking farms and chalets. This privacy policy applies to the Owner App (Fusha Owner), which lets property owners manage their listings and receive bookings.

By using the Owner App, you agree to the data collection practices described in this document. If you do not agree to any clause, please stop using the app.

Our commitment We never sell your personal data to any third party. Your data is used solely to operate and improve the service.

Data We Collect

We collect the following categories of information to provide Owner App services:

Data type Examples How it's collected
Identity data Full name, phone number, national ID photo, nationality record Entered by you during sign-up and identity verification
Property data Property name, geographic location, photos, prices, amenities, availability Entered by you via the property management dashboard
Booking data Booking dates, customer details, revenue amounts, cancellation status Generated automatically when booking requests are processed
Location data Geographic coordinates (latitude/longitude) of your property Entered manually or via the in-app location picker
Device data Technical device information to ensure notifications work and improve compatibility Collected automatically when the app is installed
Usage data General usage patterns to improve app performance and fix technical issues Logged automatically to improve the experience
Photos & videos Property photos you upload, your profile picture Uploaded explicitly by you when setting up a property listing
A note on location We only request location access when you pin your property's coordinates on the map. We do not track your personal location in the background outside of this use case.

How We Use Your Data

We use the information we collect for the following purposes:

  • Providing the service: activating your account, publishing your property page, and processing incoming booking requests.
  • Identity verification: reviewing your documents to grant you a "Verified" or "Fusha Approved" badge.
  • Notifications: sending real-time alerts when new bookings arrive or requests change.
  • Technical support: responding to your inquiries and resolving issues with your account.
  • Analytics: understanding how the app is used to improve the interface and add useful features.
  • Security: detecting unlawful use and protecting our platform and users.
  • Legal compliance: responding to official requests from competent authorities when legally required.

Third Parties and Service Providers

We rely on trusted service providers to operate the app. These providers maintain independent privacy policies and follow high security standards:

Data storage provider Stores platform data — properties, bookings, accounts — on secure servers with full encryption to the highest international standards.
Core
Push notification provider Sends real-time notifications to your device when new bookings arrive or important updates occur.
Notifications
Digital maps provider Provides interactive maps to precisely pin your property's location and display it to customers on the map.
Maps
Performance monitoring provider Detects technical crashes and sends anonymized reports that help us fix issues before they affect your experience.
Performance
What we never do We never sell or rent your data to any third party for commercial or advertising purposes.

Data Retention Period

We keep your data as long as your account is active or as required to provide the service. Our principles:

  • Account data: kept for the duration of your account's activity.
  • Booking and payment data: kept for 3 years after a booking ends, for legal and accounting purposes.
  • Property photos: deleted when your account or the property listing is removed.
  • Performance and error logs: automatically deleted within 90 days.
  • After account deletion: most data is deleted within 30 days, with some financial records retained for legal requirements that may extend up to 3 years.

Your Rights Over Your Personal Data

You have the following full rights regarding your personal data:

Right to access

Request to view all personal data we hold about you.

Right to correction

Edit any inaccurate or incomplete information in your profile.

Right to erasure

Request deletion of your account and all associated data, permanently.

Right to restrict processing

Request to limit processing of your data in certain cases during a dispute or review.

Right to portability

Receive a copy of your data in a structured, machine-readable format.

Right to object

Object to processing of your data for marketing or research purposes.

To exercise any of these rights, contact us via the email listed in the Contact Us section. We will respond within 30 days at most.

Data Security

We apply strict technical and organizational measures to protect your data:

  • Encryption in transit: all communication between the app and our servers is encrypted using HTTPS/TLS 1.3.
  • Encryption at rest: all data is encrypted at rest on our secure servers.
  • Access policies: each account can only access its own data — full isolation between users.
  • Secure authentication: short-lived access tokens that refresh automatically to protect your session.
  • Security reviews: we conduct regular code reviews and penetration testing.
In the event of a security breach If we discover any breach that may affect your data, we will notify you within 72 hours of the nature of the breach and the actions taken.

Children Under 18

The Owner App is intended for individuals aged 18 or older. We do not knowingly collect data from children under this age. If we discover that a minor has provided their data, we will delete it immediately. If you are a parent or guardian and believe your child has provided personal information, please contact us right away.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal or operational reasons. When we make material changes:

  • We will notify you via an in-app notice.
  • We will send a push notification to your device.
  • We will update the "Last updated" date at the top of this page.

Continued use of the app after such changes constitutes acceptance of the updated policy.

Contact Us

For any questions about this policy, or to exercise any of your rights listed above, reach us via: