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Fusha Terms & Conditions Owner App
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Owner App

Terms & Conditions

These terms govern your use of the Fusha Owner App. Please read them carefully before listing a property or accepting a booking.

Last updated: June 2026
Applies to: Owner App — iOS & Android
Governing law: Republic of Iraq

Acceptance of Terms

By using the Owner App ("the App") of the Fusha platform, you agree to be fully bound by these terms and conditions. If you do not agree to any clause of these terms, you must stop using the App immediately.

You must be at least 18 years old and have full legal authority to rent out the property you list, in order to use this App.

Nature of the Service

Fusha is an intermediary platform that connects farm and chalet owners ("Owners") with customers wishing to book. Fusha is not a party to the rental or stay agreement made between the owner and the customer — our role is limited to facilitating discovery, booking, and communication.

Owner responsibility As an owner, you bear full responsibility for the accuracy of your property's description, its condition and safety, and for complying with all local laws governing tourist property rentals in Iraq.

Account & Verification (KYC)

  • You must create an account and provide accurate, complete information (name, phone, national ID) to use the App.
  • You may be required to complete identity verification (KYC) before you can list a property or receive payouts — these requests are reviewed by the Fusha team and may take several business days.
  • You are responsible for keeping your account credentials confidential and for all activity conducted through your account.
  • Fusha may decline or suspend a verification request that does not meet review standards, with an explanation of the reason.

Owner Obligations Regarding the Property

  • Accuracy: photos, descriptions, prices, and listed amenities must reflect the property's actual condition at the time of booking.
  • Availability: the availability calendar must be kept accurate to prevent double bookings (overbooking).
  • Safety: the property must be safe, habitable, and meet basic safety requirements.
  • Ownership or authorization: you must be the legal owner of the property or formally authorized to rent it out.
  • Fusha reserves the right to remove any listing containing misleading information or violating these terms, without prior notice in serious cases.

Bookings, Commission & Payments

  • A booking is binding on the owner once accepted — you must honor the confirmed dates by making the property available to the customer.
  • Fusha collects a service commission from the value of each completed booking; the rate is disclosed in the property management dashboard before you confirm any booking.
  • Owner payouts are transferred according to the payment cycle adopted in the App, after deducting the commission and any disclosed fees.
  • Fusha may temporarily withhold payouts in the event of an active dispute or a complaint under investigation.

Cancellation & Security Deposits

  • Owners must honor the cancellation policy displayed on their property page at the time of booking — it may not be changed retroactively for confirmed bookings.
  • An owner cancelling a confirmed booking without an acceptable reason (such as emergency maintenance or force majeure) may face disciplinary action, including account suspension for repeat occurrences.
  • If you enable the security deposit feature for your property, it may only be used to cover documented actual damages, and must be refunded to the customer within the period specified in the App if no justified claim exists.
  • Fusha retains an intermediary role in any dispute over a withheld security deposit, and its decision in this regard is final within the limits of Fusha's published policy.

Prohibited Conduct

  • Posting false or misleading information about the property or your identity.
  • Contacting customers outside the App to circumvent commission or booking policies.
  • Discriminating against customers on the basis of gender, religion, or origin.
  • Attempting to manipulate reviews through dishonest means (fake reviews, pressuring customers).
  • Using the App for any purpose unlawful under Iraqi law.

Account Suspension or Termination

Fusha may suspend or terminate an owner's account if these terms are violated, or based on repeated and documented customer complaints. You may also delete your own account from the App settings at any time, provided all active bookings are completed or cancelled first — see the Privacy Policy for details on what happens to your data after deletion.

Limitation of Liability

Fusha is provided "as is" without any express or implied warranties. Fusha is not liable for any direct or indirect damage arising from the contractual relationship between the owner and the customer, or from any party's misuse of the property. Fusha's total liability in any dispute is limited to the value of the commission collected from the booking in question.

Dispute Resolution & Governing Law

These terms are governed by and construed in accordance with the laws of the Republic of Iraq. We encourage resolving any dispute through the Fusha support team first; failing that, the competent Iraqi courts shall have exclusive jurisdiction.

Changes to These Terms

We may update these terms from time to time. We will notify you of any material change via an in-app notice, and update the "Last updated" date at the top of this page. Continued use of the App after such changes constitutes acceptance of them.

Contact Us

For any question regarding these terms, reach us via: